Help & Support
We're here to help you get the most out of GourmetShot
Need Assistance?
If you're experiencing any issues with GourmetShot or have questions about how to use our app, our support team is ready to help. Send us an email and we'll get back to you as soon as possible.
✉️support@gourmetshot.comWe typically respond within 24-48 hours
Common Questions
How do I report a bug or issue?
Send us an email at support@gourmetshot.com with a detailed description of the issue you're experiencing. Include your device type, iOS version, and if possible, screenshots of the problem.
The app is not enhancing my photos correctly
Make sure you're uploading food-related images, as GourmetShot is specifically designed for food photography. Also ensure you have a stable internet connection for AI processing. If issues persist, contact our support team.
How can I request a new feature?
We love hearing from our users! Send your feature requests to support@gourmetshot.com. We carefully review all suggestions and consider them for future updates.
Is my data safe with GourmetShot?
Yes! We take your privacy seriously. Your photos are processed securely and deleted from our servers after enhancement. For more details, please review our Privacy Policy.
Our support team is available Monday through Friday, 9 AM - 6 PM PST